Login and general accessing issues

Can I resume the test/exercise in case of any interruptions due to computer issues or power cut?
Yes. You can resume the test/exercise from where you left off in case of any interruptions.
Tue, 28 Jan, 2020 at 3:15 PM
The platform is asking for my picture. I am unable to capture my image.
Please make sure that your browser has enabled the webcam to capture your image. When you land on that page there is a small message box that pops up and as...
Tue, 28 Jan, 2020 at 3:16 PM
Receiving an error of “invalid username & password” when trying to access the test. What can I do?
  This error can appear if your username and/or password is entered incorrectly. Please make sure to copy and paste your login details directly from the...
Wed, 27 Jul, 2022 at 3:57 PM
Submitted the exercise by mistake, what to do?
Please contact the program manager and report the issue. The decision of reopening any particular assessment exercise will be taken by the concerned team ac...
Wed, 13 Apr, 2022 at 3:43 PM
I had reset my password and now I’m not able to login using my new password
Sometimes it could take a while for the new password to get updated. Kindly try logging in again after 10 to 15 minutes. OR Please try clearing your c...
Wed, 13 Apr, 2022 at 3:35 PM
How do I access the assessment from the invitation email?
Please follow the on-screen instructions to proceed to your assessment by just clicking on the link in your invitation email followed by the unique username...
Wed, 27 Jul, 2022 at 3:11 PM
Why do I see thank you page while accessing my test?
Each exercise has a certain time limit if in any case, a participant exceeds that particular time limit then the exercise will be forced to submit automatic...
Wed, 27 Jul, 2022 at 3:13 PM
Can you reset exercise for me due to some technical issues?
If you have experienced any such technical issues when completing your test, you need to contact the Program Manager/HR, to see if they will allow for it to...
Wed, 27 Jul, 2022 at 3:17 PM
How can I check that my assessment has been completed?
Once you have completed your assessment(s) you will see a green icon or check mark next to the assessment name and the status will have changed to completed...
Wed, 27 Jul, 2022 at 3:55 PM
How can I continue or re-enter my assessment session if my assessment freezes due to internet interruption?
At first, you need to restart your system, if the problem still persists then wait till your internet connection is stable and then try login again.
Wed, 27 Jul, 2022 at 3:27 PM